Meet Team Springer

Theresa Springer - Senior Loan Officer & Sales Manager, CGA, CAPS

NMLS #70667

For over 25 years, Theresa has been writing mortgages and home loans and remodel loans. With deep experience in many types of Home Loans, she de-mystifies the loan process and educates and advises clients on home loan options and budget considerations. When you work with Theresa you’ll have the peace of mind that you’ve secured a great construction or residential loan product for your specific needs so you can enjoy living in your new home, not under a mortgage you can’t afford.

Theresa is also a member of the Circle of Excellence at Eagle Home Mortgage.  Members are recognized for their ongoing excellence of service and performance as a top producing mortgage originator.

Theresa is a recipient of the Home Builders Association’s CADRE Award (see below) and is a licensed lender in Oregon, Washington and California.  She also has specialized as a Certified Aging-in-Place Specialist (CAPS). Theresa has served on the Oregon Association of Mortgage Professionals Ethics Committee and been featured on Real Estate Television. She has also been awarded her Certified Graduate Associate (CGA) designation from the National Association of Home Builders. Theresa also served on the Board of Directors for the HBA.

As a CGA Theresa has completed 48 hours of classroom instruction through the National Association of Home Builders (NAHB). This education is focused on ensuring that she has a similar level of knowledge that builders and remodelers must have to be accredited by the NAHB in the areas of estimating, customer service, land use and planning, project management and much more.

A native of Seattle, Theresa and her husband moved to Portland in the late 1980s and fell in love with the city. Though they have lived in other cities, they’ve always considered the greater Portland area their home. When not working for clients, Theresa enjoys spending time with her husband, daughter, son-in-law and grandchildren reading, watching copious amounts of football and cooking.

When you work with Theresa, here’s what you can expect:

  • The mortgage loan process will be de-mystified and you’ll be educated on your loan alternatives and budget considerations.
  • Your loan will be handled by Theresa and her team from beginning to end. So you never need to wonder who to call with questions or concerns.
  • You’ll be well informed throughout the mortgage loan process, eliminating the stress that waiting for answers can bring.

CADRE Award

Theresa was honored with the 2009 Council Award for Demonstrating Remodeling Excellence (CADRE) for Outstanding Associate Member for “helping to promote remodelers, support professional development and grow leadership at the local council.” Theresa joined the Professional Remodelers at the Homebuilders Association of Metro Portland in 2004 and became a vital leader while representing the lending industry.

The National Association of Home Builders/ Remodelers highest national awards are presented each year to Professional Remodelers and individuals whose work at the local council level exemplifies the best practices of the remodeling industry. The CADRE Awards celebrate achievements and raise the bar for local excellence.

Jordan Firkins, Senior Production Assistant

NMLS #1369472

Jordan has a very active family – 3 pups, 10 bunnies and her little brother lives with them! It’s a zoo at Jordan’s house! You’ll always find her family at the park playing catch, camping or playing in the mud. Jordan is also mother to the most amazing little 6 year-old girl who lives with cerebral palsy. She’s taught Jordan that giving up isn’t an option, and that attitude has found its way into the work she does for her clients.

Jordan loves our clients and understands that what she does can be life changing, from taking an application to hearing their story, all the way through to closing their loan. Becoming a homeowner is a lot of peoples’ dream and it’s Jordan’s mission to help make that possible. It’s the best feeling.

Brenda Cooper, Senior Loan Processor

Bio coming soon!

Jill Feldman, Administrative Receptionist

Jill Feldman is a Admin receptionist who joined Team Springer from a purchasing, logistics and R&D background. She looks forward to this next journey and can perform a wide range of tasks; she’s also known for staying organized and tidy and will often be seen wearing gloves and wiping down surfaces.  She enjoys spending time outdoors and having several pets to take care of, active children and a large family she is always on the go and doesn’t know what sleeping in means.

Making a Difference.

“We would like to attest to the professional services we received from Theresa Springer. She was able to obtain an home loan on our extremely complicated real estate transaction. Additionally, we were under a time constraint due to the numerous loan rules that challenge borrowers today. Theresa was able to work with us in a knowledgeable, efficient and detailed fashion. She was always responsive to our questions and needs, even after hours and on the weekends. We fully recommend Theresa to anyone seeking to obtain a mortgage.”

-- Ken and Kiri T.

Theresa Springer and Suzy Major were amazing to work with! Professional, friendly, patient - and amazingly fast. Thank you so much for helping with my 'unique' situation and closing so fast! Highly recommend!

-- Debra C.

Theresa sat down with us and helped us clean up our credit, showed us what we couldn't see, and over the course of a year we were able to purchase our first home. Not only was she helpful up front, but Theresa made the entire process painless. Her help and personal attention was priceless. Just recently, when rates were dropping Theresa contacted us and helped us through a refinance. Thanks for helping us with everything! Theresa will be hearing from us soon on our next home purchase!

-- Cory & Bob

Theresa is amazing! They say that knowledge is power... and she certainly has command of the knowledge required to excel at her business. What is truly impressive is her ability to put that knowledge to work for her clients and associates. Her style of communication is direct and easy to understand...which makes her easy to work with. Do yourself a favor and find a reason to work with Theresa... you will be better for it!

-- Mike F.

Theresa is my 'go-to' person when I have questions regarding anything that has to do with the economy... let alone the mortgage business. Her style of communication is direct and easy to understand... which makes her easy to work with. Do yourself a favor and find a reason to work with Theresa... you will be better for it!

-- Mike F., Marketing Director

In working with Theresa, I've had the opportunity to interview several of her clients and see her work up close. Plain and simply, she's phenomenal at what she does. She has a real understanding of both construction and residential lending and goes way beyond what many financial institutions will do to help you secure not just a loan, but a loan package that you can live with and that fits your unique needs. I highly recommend giving Theresa a call if you're looking to build a property, or buy or refinance a home.

-- Drew Z., LeftBrainRightBrain Marketing

Theresa's knowledge of residential lending is outstanding, especially as regards the remodeling and building industry. Couple that with her warm and endearing demeanor and you have a professional loan officer that serves your best interest in the most pleasant way possible. We regularly recommend her and will utilize her services the next time we need financing help.

-- Mitch and Arlene S., Stanley Home Renovation & Design, Inc.

I was beginning to lose hope on this loan project until Theresa became involved. More importantly, I knew my client was in good hands with her! Thank you Theresa!

-- Sherrie K., Attorney

We just can't say enough about Theresa's professionalism and perseverance. She has been a delight to work with from start to finish and we wholeheartedly recommend her!

-- Jim A., Arney Construction, Inc.

Theresa was genuinely interested in and dedicated to our project and took pride in following it through to the end. Without Theresa's guidance and commitment, we may have sold our house and missed out on the beautiful home it is today. Thanks a million Theresa!

-- Amy & Paul W.

Theresa sat down with us and helped us clean up our credit, showed us what we couldn't see, and over the course of a year we were able to purchase our first home. Not only was she helpful up front, but Theresa made the entire process painless. Her help and personal attention was priceless. Just recently, when rates were dropping Theresa contacted us and helped us through a refinance. Thanks for helping us with everything! Theresa will be hearing from us soon on our next home purchase!

-- Corey & Bob

For years, my husband and I debated whether we would remodel our home or move. Our desire was to remodel, but we just didn't know where to begin. One of the biggest deterrents was the financing. We had no idea how to finance such a large project and weren't educated on the options available to us. But when we found Theresa Springer, it was like finding the key to building our dream home. Theresa clearly explained all of our options and walked us through every step of the project. Even when we were well on our way, she was available for questions and checked-in on a regular basis to make sure everything was running smoothly. Theresa was genuinely interested in and dedicated to our project and took pride in following it through to the end. Without Theresa's guidance and commitment, we may have sold our house and missed out on the beautiful home it is today. Thanks a million Theresa!

-- Amy & Paul W.

We went through a very challenging purchase where, after accepting our offer, the seller couldn't produce clear title. Theresa's extraordinary knowledge was our greatest advocate - she'd even advised the title company as to what steps needed to be taken. In the end, we walked from that purchase, but Theresa stood by us through it until we eventually found the beautiful home we did ultimately purchase. She's an incredible professional and we can't recommend her strongly enough!

-- Drew & Linda Z.

Theresa guided us through the home loan process, and assisted us every step of the way. She is the ultimate professional with experience and a personable, caring attitude. Her knowledge and diligence made all the difference, and she kept us informed every step of the way! We felt very fortunate to have her expertise, and any home buyer would be lucky to have her on their team. Theresa went the extra mile to guide us through the requirements and options, and her whole team was very knowledgeable and responsive. Thanks for making this possible for us, we love our new home!

-- Ellen and Ross H.

We had gone through the mortgage process roughly a year and a half ago, but were unsatisfied with the service the USAA provided us. They threw an unexpected curveball at us very late in the process that had us giving them another $25,000 to close on our home. Due to falling interest rates, as well as a desire to get that cash out to do some home improvements, we were interested in refinancing our home. Theresa knew how to walk my wife and I through the process -- we were completely blown away by how professional and knowledgeable she was. I am referring as many people to Theresa in the course of my business as possible. You probably get these kinds of e-mails all the time, but I thought I would let you know of how satisfied my wife and I were with Theresa.

-- Mark L

It was not clear at the onset whether it would be financially possible for us purchase our home. However, with Theresa's creative and persistent approach, we were able to secure a loan and purchase our new house. Theresa and her staff were always cordial and seemed to share our enthusiasm about our new house, and were always available for questions and promptly returned our calls or emails (even on weekends). I highly recommend Theresa and Eagle Home Mortgage for anyone looking for a home mortgage!

-- Mark L

We've worked with Theresa for years on a mortgage, re-fi and now an equity line of credit to cover some unexpected remodeling due to some water damage. As usual, she's super knowledgeable, easy to work with, very communicative and just gets things done - complete stress buster in terms of getting as loan. If you need a home loan of any type, Theresa's the ONLY call you should make and you're making a huge mistake if you don't! She rocks!

-- Drew & Linda Z.

Information provided is believed to be accurate as of the date posted, information is subject to change without notice.
Please consult your tax advisor regarding mortgage interest and/or mortgage insurance deductions. Models/Lifestyles shown do not reflect ethnic/racial preference.
Eagle Home Mortgage, LLC, NMLS #1058. WA – Consumer Loan License # CL-1058. Branch NMLS #805001. OR – Mortgage Lending License # ML-5079, 7320 SW Hunziker Street, Suite 300, Tigard, OR 97223. Copyright © 2019 Eagle Home Mortgage, LLC. All rights reserved. Eagle Home Mortgage and the Eagle logo are U.S. registered service marks or service marks of Lennar Corporation and/or its subsidiaries.